RETURN POLICY

Return Policy

At https://ccck.shop, we want you to be completely satisfied with your purchase. If you need to return an item, please review our Return Policy outlined below.

1. Return Period
You may return most new, unopened items within [30] days of delivery for a full refund. The return period may vary for specific products, which will be noted on the product page.

2. Eligibility for Returns
To be eligible for a return, the item must be:

  • In its original packaging.
  • Unused and in the same condition as you received it.
  • Returned within the specified return period.

3. How to Process a Return
To initiate a return:

  1. Contact our customer service team at [email protected] to request a return authorization.
  2. Once approved, you will receive instructions on how to return your item.
  3. Pack the item securely in its original packaging, including any accessories, manuals, or original materials that came with it.
  4. Ship the item back to us using a trackable shipping method.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, we will process your refund to the original payment method within [7-10] business days. Please note that shipping costs are non-refundable.

5. Exchanges
If you wish to exchange an item for the same item or a different color/model, please follow the return process and then place a new order for the desired item.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [insert contact information]. We will provide you with a return label and ensure you receive a replacement or refund.

7. Non-Returnable Items
Certain items are non-returnable, including but not limited to:

  • Gift cards.
  • Opened software or digital downloads.
  • Items marked as final sale.

8. Changes to the Return Policy
We reserve the right to update this Return Policy at any time. Any changes will be posted on this page, along with the effective date.

9. Contact Us
If you have any questions about our Return Policy, please contact us at [email protected].