Frequently Asked Questions (FAQ)

1. What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

2. How long will it take to receive my order?
Orders typically ship within [1-3] business days, depending on product availability. Delivery times vary based on your location and the shipping method selected at checkout. You will receive a tracking number once your order has shipped.

3. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We can only make changes if the order has not yet been processed for shipping.

4. What is your return policy?
You can return most new, unopened items within [30] days of delivery for a full refund. Please refer to our Return Policy for detailed instructions on how to return items.

5. Do you offer exchanges?
Yes, we offer exchanges. If you'd like to exchange an item, please follow our return process and place a new order for the desired item.

6. What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us immediately. We will provide a return label and ensure you receive a replacement or a full refund.

7. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the shipping carrier’s website.

8. Do you offer international shipping?
Yes, we offer international shipping to select countries. During checkout, you can enter your address to see if we can ship to your location.

9. How do I contact customer service?
You can contact our customer service team via email at [insert email address] or by phone at [insert phone number]. We’re here to help you Monday to Friday, from [insert hours of operation].

10. Do you have a warranty on your products?
Yes, we offer a warranty on selected products. Please check the product description or contact customer service for more details about our warranty policy.